Hospitality Manager

• Fishing | Feast | Fun
• Newly created role at Hook Wānaka
• Elevate a thriving operation in one of NZ's most stunning locations.

Hook Wanaka is a BUZZing venue, offering Fishing, Feast and Fun, with an array of activities to keep the whole family entertained. We are looking for a Hospitality Manager to take the reins of an exciting, newly created role at Hook Wānaka. This isn’t just another management gig — this is your chance to shape, lead and elevate a thriving operation in one of NZ’s most stunning locations. If you’re a hands-on leader who lives and breathes great service, loves building teams, and thrives in a fast-paced environment… give us a BUZZ!

As our Hospitality Manager, you’ll be the driving force behind all front-of-house and food & beverage operations — from the restaurant to the fish shed and everything in between. You’ll lead from the front, set the tone, and ensure every guest walks away happy.

What You’ll Be Owning

• Leading, mentoring and energising a high-performing FOH team
• Running seamless day-to-day operations across all service areas
• Delivering exceptional guest experiences — every time
• Managing rosters, stock, suppliers and costs like a pro
• Keeping standards high — service, presentation, and compliance
• Driving events, promotions and fresh ideas to keep things exciting
• Handling feedback with confidence and turning challenges into wins
• Collaborating with chefs and leadership on menus and offerings

What You Bring

• Proven experience in hospitality or F&B management
• A natural leader — you build culture, not just rosters
• Strong commercial mindset (costs, margins, stock control)
• Cool under pressure and solutions-focused
• Solid understanding of food safety and compliance
• Flexibility to work weekends, evenings and peak periods
• Duty Manager Cert? Bonus points, but not a deal breaker
• Drivers license and reliable vehicle

This is a opportunity to step into a role where you can lead, influence and make a real impact. If you’re ready to bring the energy, build a standout team, and create a hospitality experience people talk about.

Explore Hook here > https://hookwanaka.nz

All enquiries to Ben 03 351 0441