Ngāi Tahu Tourism hosts more than one million manuhiri (visitors) a year across thirteen iconic businesses, with a fourteenth, the All Blacks Experience, due to open in 2020. We've been BUZZed to find a new Guiding Services Manager for Dark Sky Project - the first time this position has been available in over 10 years...BUZZing?
We're looking for a driven Guiding Services Manager to lead a diverse team of up to 30 staff and work on the key touch points of an emotional journey for manuhiri (visitors) at the Dark Sky Project.
To be successful in this role, you will have…
- Proven leadership experience in the tourism industry
- Track record of exceptional operations management
- Effective rostering and budgeting
- A passion for delivering amazing customer experiences
- Drive and passion for developing talent within your team
- Excellent communication skills
- Demonstrated commitment to health and safety
Dark Sky Project has a new world-class Astronomy Centre on Takapō lakefront, bringing to life the science of stars and Tātai arorangi (Māori astronomy) through a new immersive and engaging international experience. They aim to take their customers on a journey of discovery, learning and intrigue from three stargazing locations, the University of Canterbury Mt John Observatory, Cowan's Observatory and from the grounds of the iconic Church of the Good Shepherd.
On offer is an amazing salary package, including attractive salary, relocation assistance and many other benefits. Ngāi Tahu's connection to Māori and Ngāi Tahu culture, history and stories is an important part of the experience for our customers so an openness to learning basic te reo and tikanga is a must.
A job description is available upon request.
All enquiries to Ben Crossen firstname.lastname@example.org