Guest Services Manager

Guest Services Manager

Job Title: Guest Services Manager
Contract Type: Contract
Location: North Island Other
Salary: $55,000 - $60,000
Start Date: March 2019
Reference: 2424427
Contact Name: Ben Crossen
Contact Email:
Job Published: December 21, 2018 10:15

Job Description

If you have always imagined living in the stunning North Island and enjoy the many benefits of working for luxury property then this could be the role for you. We are looking for Administration, Reservations & Guest Service specialist. If you are looking for a role with variety, in a stunning location, within the luxury lodge scene - get BUZZing!
Being part of a small but highly experienced team, your role will be to deliver five-star customer service and advice to all the guests. Part of your role will also be "the face of the business" so meeting & greeting guest, showing them around the property and being the "go to person". Understanding contract rates & ensuring that the clients  - corporate, wholesaler, PCO's, travel agents & external websites have the best possible service.
This role requires great organisation, attention to detail, accurate keyboard skills and an immaculate personal presentation, resulting in true five-star service, even under pressure. You must thrive on outstanding customer service and know how to go the extra mile. From time to time you may even have to work on the floor - but that's what you expect in a lodge environment. 

On offer is a chance to work at a premium North Island property, attractive salary, meals and a chance to work in a truly rewarding environment. If you can deliver true kiwi hospitality, are prepared to put your heart and soul into delivering amazing service and breathe hospitality in a remote and rugged New Zealand location, give us a BUZZ. 

This fixed term contract will run from March 2019 - March 2020. 
We're BUZZing...are you?