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Guest Service Agent and Night Manager Hotel

Guest Service Agent and Night Manager Hotel

Job Title: Guest Service Agent and Night Manager Hotel
Contract Type: Permanent
Location: Christchurch
Industry:
Start Date: Immediate
Reference: 2760230A
Contact Name: Simon Baker
Contact Email: simon@buzzrecruitment.co.nz
Job Published: September 07, 2018 16:33

Job Description

Do you pride yourself on your attention to detail, practiced time management skills and ability to hold it together when everyone else is stressed out? Are you outgoing & passionate about customer service and Christchurch as a destination? We are searching for a full time Guest Service Agent and a Night Manager to join this busy Front Office Hotel team in Christchurch, time to get BUZZing!!

As a GSA, you will be responsible for the effective operation of the reception, ensuring policies and procedures are adhered to with a total focus on Guest Services. The successful candidate will have an eye for detail, provide exceptional customer service and maintain excellent computer & communication skills. As this position involves shift work some flexibility in work hours is required. 

The hotel is currently seeking a full time Night Manager to cover 5 shifts per week. The night shift runs from 10.30pm to 7am for the Night Manager on a flexible roster roster. The daily duties for this role include auditing and balancing the hotels daily revenue across all departments, resolving any financial discrepancies and accurately completing financial reporting for heads of department. Resolving customer complaints, making decisions in the absence of senior management and ensuring the general well being and security and cleanliness of the hotel at all times. This role requires a person who is an effective communicator, able to work unsupervised and provide direction to relevant staff. You must be highly motivated, able to demonstrate initiative and excellent problem solving abilities.
  
This is a superb opportunity to join a progressive hotel group with excellent career prospects and future transfer opportunities.
 
If you have been looking for an opportunity to use you superior customer service skills in a professional and rewarding environment, it's time to get BUZZing! Please apply online stating your previous experience within the front office department in hotels.

Contact Simon Baker for additional information.

We're BUZZing.....are you?????