Our Clients Buzz Experience

Our clients are drawn to BUZZ by our reputation for providing some of the highest quality, timely and most cost effective recruitment services available in New Zealand. We have developed this document for clients so they can understand our processes and what to expect from our service. The following explains our recruitment process, and the service we provide.  

Our process

Once we have met with you, gone through our terms of business and you have agreed to work with us we will take the job order (if applicable). We will conduct a comprehensive briefing regarding the role and development of a position description (if necessary)

Confirmation of the position details include the following:

  • Salary details; including commission structure and bonus
  • Sourcing Strategy - BUZZ search strategy, BUZZ advertising and/or internet strategy
  • Skills and/or psychometric testing, background and police checks (if necessary)
  • BUZZ pricing based upon our flat rate fee structure.

From there we will provide you with a comprehensive profile on each of the shortlisted candidates at a one-on-one meeting. This includes:

  • A summary of the candidate, their skills and suitability for the position
  • Resume outlining their qualifications, skills and experience

Interviews are arranged for you to meet the candidates you have selected.

Once the interview has taken place we will contact you and the candidate for feedback. This part of the process is important to obtain both yours and the candidate's thoughts on the role and the candidates best fit for this - this needs to be clear and constructive feedback for both parties,

If you wish to select candidates for Psychometric and or Skills Testing we would arrange at this point.  These are conducted on-line and can be conducted in our offices or remotely.  The candidate’s assessment reports are provided to you for review as soon as they are completed.

When you have selected your preferred candidate/s we conduct the background and reference checks.  The conversations are transcribed and information provided to you in order to help with the decision process.

3. Occupational Health & Safety

As an employer to our staff, contract/temporary candidates and any visitors to our office, we have a responsibility to ensure that they are physically and psychologically safe in their workplace.   If at any time issues are raised we will advise you as necessary.

4. Complaints

If at any time you are not happy with your BUZZ experience, please contact one of our Directors on +64 (03) 3511 352.  We will seek to gain resolution on any issues that arise immediately

5. Terms and Conditions

  • Payment Terms 

Our invoices are generated upon an employee’s acceptance of position. Invoices are payable within 10 days of the invoice date. The Guarantee will be invalid if these terms are not met.  Overseas placements will be charged in the local currency and payable within the same terms for that exact amount.

  • Guarantee

BUZZ guarantees to provide a replacement free of charge if our permanent placement leaves, for any reason, within the first three months of employment.  If we are unable to locate a suitable replacement within three months, we will provide a 100% credit against any future placement fees.

This guarantee is given provided the original placement fee was paid within 28 days; we receive notification within seven days of the notification of termination of employment; we are given a period of 6 weeks on an exclusive basis to provide replacement candidates; any dismissal was not a result of redundancy or any structural changes within your organization.

  • Introduction of Candidates 

The introduction of a candidate by BUZZ is confidential.  You must not, directly or indirectly, transfer a BUZZ candidate to any other person, firm or organization where they are subsequently engaged in a permanent or temporary position.  If this happens you will have to pay BUZZ the full fee for the engagement.